Hotel La Torre · guest emails · sample data
Hotel La Torre
Guest emails automatically leave out anyone who has unsubscribed or has an invalid address.
Stop copying data from one program to another.
Business process automation and AI
When an enquiry arrives, an order is ready or a deadline is coming up, the action starts on its own: an email, an alert, a detail in the right place. Where it helps we use AI, and you decide what goes out.
Free quote · first we check that your tools allow it
- New enquiry from the website
- Row in the spreadsheet
- Confirmation email
- Alert to the person in charge
Automations built into the custom software of Hotel La Torre and Villaggio Acquamarina.
When automation pays off
It's for you if
- You copy enquiry details by hand from an email into a spreadsheet or another program.
- You send the same email every time: a confirmation, a reminder, a notice.
- All requests land in one inbox and you sort them by hand.
- You find out late that a job is ready or a deadline has passed.
It's not for you if
- The step changes every time and needs a different decision: that takes a person, or custom software. Custom software
What we automate
- Confirmations and reminders that go out on their own
- Requests passed to the right person
- Data from emails and forms into spreadsheets or your software
- Alerts when a job is ready
Villaggio Acquamarina · guest app · sample data
Villaggio Acquamarina
When a takeaway order is ready the guest is notified, and the stay bill updates on its own.
Where AI really helps
Examples of work we can do, not published case studies:
- Suggested replies · AI drafts a reply, you read it and approve it.
- Request routing · Incoming requests go to the right person.
- Data extracted from documents · Data from PDFs and documents goes into your spreadsheet or software.
No reply goes out without your approval.
Got a step you repeat every week? Tell us about it: we'll tell you whether it can be automated and what it costs.
Tell us what you do by handIt starts with a first automation
One step you do by hand today, automated between two tools you already use, with an alert if something goes wrong.
You tell us the step you want to get rid of.
We check that your tools allow it and write you the price.
We build it and show it to you before switching it on.
We switch it on. If it stops, you get an alert.
How much does it cost to automate a process?
It depends on how many tools need connecting and how many cases it has to handle. For a first automation we check your tools and send you a free quote. If there are many steps to connect, it becomes a custom project, like a piece of custom software.
Who you work with
Gianmarco Pacetti, founder of EraOne, looks after the project from the quote to support, in Italian, English and Spanish. Gianluca Vassallucci looks after servers and hosting.
Frequently asked questions
Which tools do you work with?
Email, spreadsheets, website forms and the programs that allow a connection. We check before we write you the price.
What if an automation stops working?
You get an alert and we fix it. If you want someone to look after it every month, there's Hosting and support.
How long does it take?
For a first automation we tell you after checking your tools, together with the price.
Do you use AI?
Yes, for three things: suggested replies, request routing and data extracted from documents. No reply goes out without your approval.
Before you decide, read:
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