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EraOne Solutions

Your website's enquiries, in one list.

The form on your website asks for the right details; the panel puts every request in one list, with status and notes. You always know who's still waiting for a reply.

Try the demo

Free quote · the demo opens in your browser, no sign-up

What affects the price: the website you already have, or whether you need a new one, and how requests reach you today.

ExampleToday's requests
  1. Laura Bianchi · from the websiteLeak repair, Thursday morningNew
  2. Marco Ferri · from the websiteBoiler installation, note: call backIn progress
  3. Anna Conti · from the websiteSite visit booked for TuesdayCompleted
  4. Paolo Russo · from the websiteBathroom fittings replacementArchived

§01 · Need

Website enquiries get lost in your inbox.

  • “I'd read it, so where's it gone?”

    Buried in the inbox

    Enquiries arrive by email and get lost among the other messages.

  • “Which town? For when?”

    Something's always missing

    To reply you need one more detail: the town, the date, the service.

  • “Did you reply?”

    No shared status

    It's unclear which requests are waiting for an answer and which are closed.

§02 · Solution

One list, with the status of each.

Every request from your website goes into the panel with its details. You add notes, follow it up and close it.

  1. 01

    The form

    The customer picks the service, the town and a date, and sends the request from your website.

  2. 02

    The list

    The request lands in the panel with a code, and you get an email with the details.

  3. 03

    Status and notes

    Open the request, add a note and mark it as in progress.

  4. 04

    The export

    Search and filters show what's waiting for a reply; the list exports to a file you can open in Excel.

§03 · What you get

Every request in its place.

  • A list with codes

    The form's requests, each with its own code.

  • Four statuses

    New, in progress, completed, archived.

  • Internal notes

    On every request, for whoever handles it.

  • An email for every request

    You know as soon as it arrives.

  • Search and filters

    By name, code, town, status or service.

  • Excel export

    The list in a CSV file.

§04 · Proof

The step after the list, already in use.

Home page of Villaggio Club La Marèe's website: the seaside village from above, with buttons to discover the village and ask for information

Website and software

Villaggio Club La Marèe

Here, requests from the website arrive in custom software already filled in, and the staff prepare quotes from there. It's the next step, when you need quotes and bookings as well as the list.

Need
Stay requests to read, quote and follow up until arrival.
Solution
The village website and software for quotes, bookings and deposits.
Result
From the request to the guest's arrival, without re-typing the data.

Connects to

Often part of the same project.

§05 · Questions and terms

Before you decide.

Price
Set in a free written quote
Try it
An open demo, no sign-up
What it doesn't do
It doesn't confirm dates or take payments: calendars and payments need custom software
After
Hosting and support, if we agree on them
Can I try it with no commitment?

Yes: the demo is open, uses sample data and needs no sign-up.

Does it work with the website I already have?

It depends on the site: we check it first. If it isn't compatible, we tell you what's needed.

How long does it take?

It depends on the site you already have. We tell you before we start, together with the price.

I need something more: can it be custom-built?

Yes. With custom software we build request handling too, along with calendars, quotes and user roles.

Further reading, if you want more detail:

§06 · Contact

Tell us how you work today. We'll design the rest together.

A couple of lines in the form, a 30-minute call or a WhatsApp message: start wherever suits you.

Prefer WhatsApp or a phone call?

Let's talk about your project

Tell us how requests reach you today: we'll send you a quote for the panel, or for a custom solution if you need more.

You chose: Request panel

For example: Studio Rossi, Milan

Where should we reply? Either one will do.

For example: requests arrive from the site, email and WhatsApp, and some get lost.

Free, no commitment. We use these details only to reply to you. Privacy policy