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  1. Home
  2. Projects
  3. Sulfurea Spa
  1. Home
  2. Projects
  3. Sulfurea Spa

Sulfurea Spa: from booking to day-to-day organisation.

For Sulfurea we built the customer-facing website and the management system the spa uses every day. Customers choose the experience, date and time and pay online; staff see shifts, free places and bookings, including those taken by phone or at the desk.

Let's talk about your systemVisit the website
Open the full-size image: Sulfurea Spa homepage presenting the wellness offer with access to booking
The spa's identity in its online presentation. Historical portfolio screenshot: ratings and prices shown are the client's at the time of capture.
Sector
Wellness and hospitality
Location
Palinuro, Cilento
Scope
Custom management system
Languages
IT

Choosing the experience

For website visitors

The website presents the spa circuit, treatments, packages and gift cards. From the booking page customers choose the experience, then date, time and payment: the sequence is the same for every service.

While paying, the chosen places are held for a few minutes, so two people can't take the same spot.

Open the full-size image: Sulfurea Spa booking page with the Spa Circuit, Wellness, Packages and Gift Card options
Choosing the experience starts the booking journey. — Screenshot of the public website

Behind the website: shifts and slots

For the people running it

The spa circuit runs in shifts with a set number of places: the spa defines times and capacity, and the system generates the available shifts every day. For massages, slots depend on how many therapists are on duty, taking working hours and absences into account.

Closures and manual blocks are set from the management system: the website only shows what can actually be booked.

Open the full-size image: Spa circuit shifts on a Friday with the occupancy of each entry slot and open or full status
A day's spa circuit shifts: places taken and full shifts. Sample data. — Screenshot of the real app with sample data

Massages: places based on who's on duty

For the people running it

For each time slot the system counts the therapists on duty according to their hours and recorded absences: if one is off, that slot's places drop automatically. When reception books a massage, the assigned therapist appears straight away.

Open the full-size image: Massage slots with places, booked, free and therapists on duty for each hour
Each hour shows how many therapists are on duty and how many places are left. Sample data. — Screenshot of the real app with sample data

Bookings received offline too

For the people running it

Bookings taken by phone, at the desk or from the partner hotel are entered by staff in the same system, with a note and the payment: cash, card terminal or transfer, full or deposit, or a room charge for hotel guests. The place is removed from the shift straight away, so the website doesn't offer it to anyone else.

Open the full-size image: Form for a booking taken at reception with payment method, payment status and internal notes
A booking taken by phone: payment by cash, card terminal or transfer, also as a deposit. Sample data. — Screenshot of the real app with sample data

A day at the spa

  1. 1

    The customer

    Chooses experience, date and time on the website and pays online.

  2. 2

    Reception

    Enters bookings taken by phone or at the desk in the same calendar.

  3. 3

    Staff

    Checks their own day and the printable list of shifts.

  4. 4

    Management

    Follows bookings, revenue and shift occupancy in the reports.

What we built

  • Website with spa circuit, treatments, packages and gift cards
  • Online booking with date and time choice and payment
  • Management of spa circuit shifts and massage slots
  • Phone and walk-in bookings entered by staff
  • Online payments and recording of on-site payments

The outcome

A system that connects presenting and booking services with their internal organisation. Visitors find the path to choose an experience; the spa has the tools to manage shifts, slots, payments and bookings.

Need to coordinate bookings, availability and daily work?

We study how you organise services, where bookings come from and which rules you must follow. From that process we define a custom project with agreed features, integrations and costs.

Shifts, slots, payments and bookings are a custom project (indicative range €2,000–8,000): they are not part of the €499 request panel, which collects and organises requests without confirming availability.

Gianmarco Pacetti

Replies to you personally · EraOne, Palinuro

What happens after you send it

  1. 1We read your request and get back to you at the contact you gave.
  2. 2We clarify the need together: a few minutes by phone or message.
  3. 3You get a written proposal with features, initial cost, renewal and timing. You decide whether to go ahead.
Discover custom solutions

Let's see what your business needs

We'll reply with the next step and, where possible, a proposal with features and costs.

For example: Bar Centrale, Ascea

Where do we start?
How can we get back to you

One is enough: email or phone.

We reply within one working day. Sending it doesn't commit you to any purchase.

We use these details only to reply to your request. Privacy notice

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